Shipping & Returns
Shipping Policy
Placed your order ?
We know how excited you are to receive your new ethnic wear therefore we try our very best to dispatch your order as soon as possible ( usually dispatched within 1-2 working day).
We offer standard shipping : £4.99 (3 working days) and next day delivery: £6.99 ( or free collection- please contact us for collection orders).
​
If you live within the IG3 area we are happy to offer same delivery/ next day delivery for £1.99. Please contact us (see contact page)
​
We offer free delivery for all orders over £100 ( Please note if you decide to Refund any part of your order, then a delivery charge of £4.99 will be deducted from your refund)
Return & Exchange Policy
We want all our customers to be happy with their purchase but if you are not totally satisfied with your order, please contact us within 7 days from the day of dispatch. We are happy to offer a full refund/ exchange on all ready to wear and unstitched dresses. Please ensure items are unused with all tags and packaging. If any signs of wear are seen we will reject the refund to ensure the quality of our clothes are maintained. We will also refuse a refund or exchange if we do not receive the item within 10 days of dispatch.
​
We try to ensure that every customer receives clothes that are new and of the highest quality therefore we have a strict return policy. We do not except refunds/exchange on any of our handmade sarees or stitched items. Please check the refund policy on your item before purchase to avoid dissapointment.